Home / Help & FAQ
Frequently asked questions
Answers to the questions we hear most. Still stuck? Contact our team — we reply within one business day.
Nerve support is cumulative. Some people notice changes in a few weeks, but we ask customers to give any formula a full 60 days of consistent daily use. That is also why our money-back guarantee runs a full 60 days.
Most people start with Neuropathy Nerve Renew, our all-in-one flagship. If you prefer to build a routine from single ingredients, pair Alpha-Lipoic Nerve Matrix with B-Complex Nerve Fuel. Add Calm & Restore if nighttime discomfort affects your sleep.
Always check with your physician or pharmacist first, especially if you take prescription medication or manage a condition such as diabetes or a thyroid disorder. Our products are supplements, not substitutes for medical care.
Yes. Every formula is manufactured in a US facility that follows the FDA's Current Good Manufacturing Practices (cGMP), and each batch is third-party tested for identity, potency and contaminants.
Alpha-Lipoic Nerve Matrix, B-Complex Nerve Fuel and Calm & Restore Night Formula are vegan and gluten-free. Neuropathy Nerve Renew is vegetarian and gluten-free. All are non-GMO and free of artificial colors.
If you are not satisfied within 60 days of purchase, email us for an RMA number and send back what is left — even an empty bottle — for a refund of the product price. Full details are on our Returns & Refunds page.
US standard shipping is $5.95, and free on orders over $50. Standard delivery takes 3–6 business days; expedited and overnight options are available at checkout. See our Shipping page for details.
Yes. You can subscribe to any product and save, with free shipping on every subscription order. Pause, skip or cancel anytime before your next billing date — no penalties, no phone calls required.
Not yet. We currently ship within the United States, including APO/FPO and US territories. Join our newsletter to be the first to know when international shipping opens.